AguaWorks
Privacy Policy
Last updated: May 18, 2026
Privacy Policy
Last updated: May 18, 2026
1. Introduction
Welcome to AguaWorks Plumbing. We value your privacy and are committed to being transparent about how we handle information. This policy explains how we collect, use, and share information when you use our lead-generation services to find trusted local plumbers in Plano and the DFW area. By using our site, you agree to the practices described here.
2. Information We Collect
We collect information to help connect you with plumbing professionals. This includes:
- Contact Details: Your name, phone number, and email address when you request a service.
- Service Details: Information about your plumbing needs and location.
- Site Usage: Data on how you interact with our website.
- Cookies & Analytics: We use cookies and similar tools to understand site traffic and performance.
- Advertising: We use advertising platforms like Google Ads which may collect data to show you relevant offers.
3. How We Use Information
The information we collect is used to:
- Respond to your service requests and inquiries.
- Connect with licensed plumbing partners in our network.
- Provide customer support.
- Improve our site.
- Marketing with your consent, such as sending updates.
4. Legal Basis & Consent
We process your information based on your clear consent when you submit a request, or where it is necessary to fulfill our service of matching you with a plumber. You can withdraw your consent for marketing at any time.
5. Data Sharing & Third Parties
We share your information with trusted third parties to provide our services:
- Licensed Plumbing Partners: To allow them to contact you regarding your requested service.
- Service Providers: Including hosting and analytics platforms.
- Advertising Platforms: Partners such as Google Ads for marketing and performance tracking.
6. Data Retention & Security
We keep your information only as long as necessary to provide our services or as required by our internal records. We implement reasonable security measures designed to protect your data from unauthorized access or disclosure.
7. Your Rights & Choices
You have control over your information. You can request to update or delete your personal details, opt out of receiving marketing communications, and manage your cookie choices.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children. Our site may also contain links to other sites; we are not responsible for their content or policies.
9. Policy Changes & Contact
We may update this policy occasionaly. If you have any questions about your privacy, please contact us at AguaWorks Plumbing.
Information We Collect
We gather various types of data to provide and improve our plumbing lead-generation services for homeowners in Plano and the DFW area. This collection helps us connect you with the right professionals quickly and effectively.
- Personal Identifiers: We collect your name, phone number, email address, and service address.
- Service Details: Information regarding your plumbing needs or emergency descriptions.
- Site Usage: Data about how you interact with our website, including IP address and browser type.
- Cookies: We use cookies to enhance your experience and understand traffic patterns.
- Advertising: Platforms like Google Ads collect data to serve relevant advertisements.
How We Use Your Information
At AguaWorks Plumbing, we use the information we collect primarily to facilitate the connection between you and professional, licensed plumbers in your local area. Specifically, we use your data to:
- Respond to Requests: We use your contact details and service needs to follow up on your inquiries and provide the assistance you requested.
- Connecting with Plumbers: Your information is shared with our network of trusted, licensed plumbing partners so they can provide you with service quotes and perform the necessary work.
- Customer Support: We may use your information to communicate with you regarding your service request, gather feedback, and ensure your plumbing issue was resolved satisfactorily.
- Marketing with Consent: Where you have provided explicit consent, we may send you occasional promotional materials or updates about our services.
- Improving Our Site: We analyze site usage data and cookies to enhance the user experience, optimize our lead-generation process, and ensure our plumbing solutions remain accessible and efficient for DFW homeowners.
Data Security & Retention
We take the security of your information seriously. While no system is completely impenetrable, we use standard protective measures to help keep your contact details and service requests safe from unauthorized access. We only keep your data for as long as it is needed to provide our services, connect you with a qualified plumber, or meet our internal record-keeping needs. Once your information is no longer necessary for these purposes, we take steps to securely delete or anonymize it.
Children’s Privacy & Links
Our plumbing connection services are not intended for children under 13, and we do not knowingly collect information from them. Additionally, our site may contain links to other websites, such as those of our plumbing partners. Please be aware that once you leave our site, we are not responsible for the privacy practices of those other platforms.
Data Sharing and Third Parties
To provide our lead-generation service, we share your information with our network of licensed plumbing partners in Plano and the DFW area so they can contact you regarding your request. We also work with trusted service providers to help us operate our site and manage our advertising. This includes platforms like Google Ads for marketing and Google Analytics to understand how visitors use our site. We ensure these partners only use your information for the specific purposes we’ve agreed upon, such as restoring your service or improving your user experience. We do not sell your personal details to outside parties for their own marketing use.
User Rights & Choices
We empower you with control over your personal information at AguaWorks. You have the right to request access to the data we have collected about you, or to ask for its correction or deletion if it is inaccurate or no longer necessary. You can opt out of receiving marketing communications from us at any time by following the 'unsubscribe' link in our emails or by contacting our team directly. Additionally, most web browsers allow you to manage your cookie preferences, enabling you to block or delete cookies used for analytics and advertising. While we strive to honor your choices, please note that certain basic information may need to be retained to provide you with requested services or to meet our internal administrative and backup requirements.
Changes to This Policy
We may update our Privacy Policy from time to time to reflect changes in our services or how we handle your data. We encourage you to review this page periodically for the latest information on our privacy practices.
Privacy Policy
Last updated: May 18, 2026
1. Introduction
Welcome to AguaWorks. We are committed to protecting your privacy while helping you find the right plumbing solutions in Plano and the DFW area. This Privacy Policy explains how we collect, use, and share information when you use our lead-generation service.
2. Information We Collect
We collect information that helps us connect you with professional plumbing services: Contact Details (Name, phone, email); Service Details (Plumbing needs and location); Site Usage; Cookies & Analytics (to improve your experience); and Advertising data via platforms such as Google Ads.
3. How We Use Information
Your information allows us to provide a high-quality concierge service: Responding to your plumbing requests; Connecting you with licensed and insured plumbing partners; Providing customer support; Improving our website; and Marketing our services where we have your consent.
4. Data Sharing & Third Parties
We share information with trusted partners: Licensed local plumbing partners who perform the work; Service providers like web hosting; and Analytics/Advertising platforms such as Google Ads and Google Analytics. Consent for data sharing is granted when you submit a service request.
5. User Rights & Security
We secure your data using industry-standard measures and retain it as needed for service delivery. You have the right to update or delete your info, opt out of marketing, and manage cookie choices. We respect children's privacy and do not knowingly collect data from minors.
6. Contact Details
For questions or updates regarding this policy, please reach out to AguaWorks Plumbing. You can contact our support team at support@aguaworks.com or call us directly at (469) 402-5657. This policy may change over time, so please review this page periodically.